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Nice Work! In the Atlassian Ecosystem

Nov 7, 2018

Zach Boerner is a senior technical consultant at ServiceRocket. He joins Nice Work! to talk about Jira Portfolio and how to use it right. Lacey asked the right question, "How long does it take to see Jira Portfolio's real value?" Zach's answer was comforting and frightening. "If you are doing everything right, your...


Oct 23, 2018

This password thing is getting out of hand. Christian Reichert, co-founder and CEO of re:solution, had enough. He simply got tired of entering his passwords over and over. And remembering all those passwords. And becoming one with the "forgot password" feature. He went to the Atlassian Marketplace and did not find a...


Oct 16, 2018

Jira Service Desk makes it easy to enable customers and support professionals to communicate with transparency. Chat for Jira Service Desk, offered by Spartez, makes it even easier. According to Pawel Mazur of Spartez, "Agents have all the functionality of Jira Service Desk and the customer has a cute UI of a chat."...


Oct 11, 2018

You are a Jira administrator. Colleagues come to you for help setting up their projects, their issue types, their workflows, and maybe even their permission schemes. Here's the thing. Your colleagues know what they want AND they don't know what they want. They know they want an issue type that matches how they work....


Sep 28, 2018

Think about this for a moment. When we talk about the difference between managers and individual contributors, someone inevitably says (even if they are half kidding), "Well, you know, the team members are the ones actually doing the work." The implication here is that the managers are not doing any work; at least not...